« The downward spiral: Happiness in 30 days or your money back! | Main | Parliament on Spam »

May 14, 2003

Technology fails me again.

I ordered a product online last night... and once again I held my breath as it asked me for my shipping address. You see, Mammoth Lakes does not have home delivery. Its actually the largest population town in the country WITHOUT home delivery. As a consequence, I ONLY have a PO Box. I can not get mail delivered to a home address, but I HAVE to use that PO Box as my billing address since thats the address on the card. In the cases where I HAVE to ship UPS, because that is the only option given, I have to give a physical address. I usually give Rite-Aid where Sarah works. Its never easy though.

The problem arises when a company WILL ONLY SHIP to addresses listed on the credit card. I called the company I had ordered from and explained my dilemma. They told me I had to call my credit card company and have the additional shipping address (rite-aid) added to the card. They went as far as to say it would be easy, people have two addresses on cards all the time. I told him the new address and assured him I would immediately do that, so they could run the card and ship the product. I called Wells Fargo (who never tells you how to actually speak to a person), and asked them to do just that, add the second address. They refused saying they could only have one address per card. I explained my dilemma, I live in a town that ONLY has PO Boxes, so I occasionally use my wife's work to ship to. She recommend I change my address on the card to Rite-Aid. I tried explaining that I do not get mail at rite-aid, just occasional shipments. She stood her ground. I asked what people in my situation do? She again stated I could permanently change my address. I again stated that was not an option. We went around like this for some time before I gave up.

We'll see if I get my product.

Posted by wonko at May 14, 2003 09:55 AM

Trackback Pings

TrackBack URL for this entry:
http://www.wayfargone.com/cgi-bin/mt-tb.cgi/32

Comments

All's I can say is that I hope your device comes shipped to you discreet little box.

Posted by: obigabu at May 14, 2003 12:13 PM

I knew someone would say something like that. For your information, its a firewire PCMCIA card for my laptop. :)

Posted by: Wonko at May 14, 2003 12:48 PM

Now that's a fancy RABBIT!

Posted by: obigabu at May 14, 2003 04:06 PM

So quiet lately. Any more comment please.

Posted by: whois at August 22, 2003 07:06 PM

Post a comment

Thanks for signing in, . Now you can comment. (sign out)

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)


Remember me?